Canadian Flag
All Prices
Canadian$

Frequently Asked Questions

You may find these answers to many of the frequently asked questions about GPS technology and Magellan® GPS products helpful in resolving your issues.

Q: My GPS receiver will not accept Latitude Longitude coordinates.
A: Change the coordinate system from Deg/Min/Sec to Deg/Min/MM.

Q: My GPS receiver does not acquire satellites.
A: Check the initial position, time and date displayed in the GPS to be sure they are correct. Initialization can take up to 10 minutes with a clear view of the sky.

Q: My GPS receiver will not communicate with my computer.
A: Make sure the GPS Baud rate is set to 4800
Set GPS NMEA to 0183B or 2.1 GSA
Set COM port to 4800 baud, 8 bits per second, no parity, one stop bit and set flow control to hardware.
Disable or remove any conflicting software from the COM port, such as answering machines, fax software, personal organizers, etc.

Q: Why does my GPS receiver show I'm moving when I'm standing still?
A: The GPS satellites may on rare occasion broadcast a signal error (Selective Availability) that can account for up to 2.5 mph of movement.

Q: What is Selective Availability (SA)?
A: SA is an intentionally introduced degradation in the accuracy of civilian GPS by the United States Department of Defense. SA errors can degrade the GPS accuracy up to 100 meters. However, this error is adjustable and random. Typically, errors of 30 meters or more are not unusual. Now that SA has been removed, typical GPS position accuracy is approximately 15 meters (50 feet).

Q: What is differential GPS (DGPS)?
A: Differential GPS allows the user to overcome the effect of SA interference, correct for other GPS errors and increase the overall accuracy of the GPS receiver. With DGPS, one GPS receiver is placed at a known location and the position information from that receiver is used to calculate corrections in the position data transmitted by the satellites. This corrected information is then transmitted to other GPS receivers in the area. The resulting real-time accuracy is in the 10-meter range. Sub-meter accuracy can be obtained by using DGPS and post-processing calculations in static positioning. A separate DGPS receiver is required.

Q: Why does the elevation fluctuate on my GPS receiver?
A: GPS elevation will vary up to 150 meters due to Selective Availability. Now that SA has been turned off, the accuracy of GPS elevation may vary +/- 15-20 meters (50-65 feet) due to random errors caused by atmospheric delay, incorrect satellite positioning or poor geometry in the satellite constellation.

Q: Do I have to leave my GPS receiver on to track my position?
A: If you want a record of the track history, leave your GPS turned on. Otherwise, it is not necessary.

Q: Can I interface my GPS receiver with a Macintosh?
A: At this time, Magellan products do not support Apple or Macintosh. It may be possible to connect your GPS to a Macintosh computer by searching Apple.com for connectivity plugins under COM ports or serial ports.

Q: Now that Selective Availability (SA) has been turned off, do I need to update my unit?
A: No, your unit does not require an update to receive the GPS signals.

Q: What is the accuracy of my unit with SA turned off?
A: The relative accuracy of GPS without SA is 49 feet (15 meters). However, there are others factors that may affect the accuracy of GPS.

Q: What other factors affect the accuracy of my unit?
A: Other factors limiting the accuracy of GPS include but are not limited to atmospheric distortion and multi-path. Increased atmospheric distortion can be caused by periods of high solar flux/activity. Multi-path is the reception of two signals from the same satellite, one being the true signal and the other being the reflected signal from a building or a cliff.

Q: What is the difference between degrees/minutes/seconds (DEG/MIN/SEC) and degrees/minutes/minutes (DEG/MIN/MMM or DEG/MIN/MM)?
A: There are different ways in expressing the coordinates computed using Lat/Lon coordinate system. With DEG/MIN/SEC the final set of numbers (SEC) is expressed as 0-59 while DEG/ MIN/MM expresses the same value as 0-99 and DEG/MIN/MMM is from 0-999. It would be the same as if you had one clock that expressed time as hour/minutes/seconds and another clock that expressed the same time as hours/minutes/decimals. The accuracy for any of the three is the same. Which you choose is dependent upon your preference or any chart you are using in conjunction. You should always make sure that your SporTrak is setup to be the same as any map or chart you may be using.

Q: What is 2D vs. 3D?
A: The difference is primarily how many satellites are used to compute the position fix and how elevation is computed. In 2D (two-dimensional) only three satellites are needed for a position fix and elevation is not computed. Any elevation displayed by the Meridian during 2D operation is the elevation you entered. In 3D (three-dimensional), a minimum of four satellites are needed to compute the position and elevation simultaneously.

Q: When the time changes for daylight savings time will the time, in the Meridian change automatically?
A: No. The time transmitted by the satellite atomic clock are UTC (Universal Time Coordinated) and provides no correction for daylight savings. When daylight savings time changes (or when you move to a new time zone), you need to go into Setup - Time Format and re-select the time format you are using unless you are using UTC. After selecting the format, you will be given the opportunity to change the time.

Q: When the time changes for daylight savings time will the time, in the SporTrak change automatically?
A: Yes. It is automatically selected when the receiver is used for the first time or all of the memory has been cleared. If you need to change the settings for daylight savings, you can use the Setup menu item and access Daylight savings. There you can select United States, European Union or you can use the customize option to set the rules for daylight savings in your area.

Q: How often do I need to initialize the Meridian/SporTrak?
A: Initializing the Meridian/SporTrak decreases the time it takes to get a position fix during cold start. What is meant by a cold start is that the Meridian/SporTrak has no reference to use as a guide to tell it what satellites should be overhead. Without a reference to start with, the Meridian/SporTrak will have to search the sky to find the satellites in view. This may take up to 10 minutes in severe conditions.

Q: So where does this initial reference come from?
A: Under normal operating conditions, the last position fix computed before the receiver was turned off is stored in memory and will be used as the reference the next time the receiver is turned on. If you cleared the memory, this stored reference point is removed and you will want to initialize the receiver. If you travel more than 500 miles with your receiver turned off, the reference point may be too inaccurate to be useful and you may want to initialize your receiver.


Q: Why does my Meridian compass not point in the right direction?
A: The Meridian computes direction by comparing your present position to the last position taken, it requires that you be moving to compute your compass heading. To eliminate error, you must be moving at a minimum of 2.0 mph. The exception is the Meridian Platinum, which has an electronic compass that will compute the compass heading below 2.0 mph. This includes computing your compass heading while you are standing still.

Q: Why does my SporTrak compass not point in the right direction?
A: The SporTrak computes direction by comparing your present position to the last position taken, it requires that you be moving to compute your compass heading. To eliminate error, you must be moving at a minimum of 0.5 mph.

Q: What is a backtrack route?
A: A backtrack route allows you to retrace your steps. As you are moving, the Meridian/SporTrak automatically creates and stores hidden waypoints in memory. These waypoints are the ones that the Meridian will use to retrace your steps. When you create a backtrack route, the Meridian converts these hidden waypoints into User Waypoints.

Q: How do I know which route is active?
A: Access the route menu by pressing the MENU button and select the option Routes. The route menu lists all of the routes in memory with the active route displayed in bold characters.


Q: Why doesn't my Meridian/SporTrak make an audible beep when I have an alarm active?
A: Check your setup settings for the Beeper. If the selection is Off or Keys Only, the beeper will not sound for alarms.


Q: What is NMEA?
A: NMEA (National Marine Electronics Association) is the standard used for interfacing marine electronic devices. This standard has also been adapted for use in a variety of third-party mapping software programs.

Q: What are the NMEA message strings?
A: The Meridian supports version 1.5 and 2.1 of the NMEA 0183 standard.
Additional information on NMEA can be found at: www.nmea.org, where you can purchase the NMEA Interface Standards.

Q: My receiver is not communicating with my computer. What can I do?
A: Check your baud rate and check the baud rate that your software is using. If they don't match, change either the software or the Meridian/SporTrak baud rate.

Q: Can I interface my Meridian/SporTrak with a Macintosh computer?
A: Magellan® does not supply cabling or software for the Macintosh line of computers.